The program
Lunura Health & Wellness, LLC ("Lunura," "we," "us") offers a text-message program (the "Program") so you can receive updates about our clinic by SMS or MMS. By opting in, you agree to these Mobile Terms of Service and to our Privacy Policy. If you do not agree, do not opt in.
How you opt in
You join the Program by doing any of the following:
- Entering your mobile number on our website and checking the box agreeing to receive text messages.
- Texting a keyword we publish (for example, JOIN) to our number.
- Providing your mobile number and agreeing to texts in person at the clinic or through a booking form.
After you opt in, you may receive a confirmation message. Opting in is not a condition of purchase or of receiving treatment at Lunura.
What we send
Messages may include opening and event announcements, promotions and offers, appointment reminders and confirmations, requests for feedback or reviews, and replies to questions you text us. Some messages are sent automatically and some are sent by a member of our team.
Message frequency
Message frequency varies. We generally send no more than a few marketing messages per month, plus any messages tied to appointments you book or questions you ask. Some messages may include links.
Cost
We do not charge for the Program, but message and data rates may apply under your mobile carrier plan. Contact your carrier for details about your plan.
How to opt out
Reply STOP to any message from us to unsubscribe. You will receive one final message confirming you have been removed, and you will not receive further marketing texts from the Program. You may also opt out by emailing beyond@lunurahealth.com or calling or texting 801-872-3294.
Help
Reply HELP to any message for assistance, or contact us at beyond@lunurahealth.com or 801-872-3294.
Supported carriers
The Program is available on major U.S. carriers, including AT&T, T-Mobile, Verizon, and others, as well as the regional carriers and prepaid brands that run on their networks. Carriers are not liable for delayed or undelivered messages.
Your responsibilities
You confirm that you are at least 18 years old, that you are the account holder for the mobile number you provide or have the account holder's permission, and that the number is yours. If you change or deactivate your mobile number, you agree to notify us or opt out so we do not send messages to a number you no longer control.
Privacy
Your mobile number and consent are used only to run the Program. We will not share your mobile information or opt-in consent with third parties or affiliates for marketing or promotional purposes. All other categories, such as text messaging originator opt-in data and consent, will not be shared with third parties. See our Privacy Policy for details on how we collect, use, and protect your information.
Changes and termination
We may change these terms, the Program, or the messaging number at any time. If we make material changes, we will send notice by text or email, or post it here with an updated effective date. Continued participation after a change means you accept the new terms. We may suspend or end the Program at any time without notice.
Limitation of liability
The Program is provided "as is." Delivery of text messages depends on your carrier and device and may be delayed or fail. To the fullest extent permitted by law, Lunura is not liable for any delayed, undelivered, or misdirected messages, or for any charges your carrier applies.
Governing law
These terms are governed by the laws of the State of Utah, without regard to its conflict-of-law rules. Any dispute arising from the Program will be resolved in the state or federal courts located in Davis County, Utah.
Contact us
Lunura Health & Wellness, LLC
810 Shepard Lane, Suite 100
Farmington, Utah 84025
Email: beyond@lunurahealth.com
Call or text: 801-872-3294